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168 W New York State tdruway, Pattersonville, NY, Pattersonville
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
00:00 - 17:00
00:00 - 17:00
There no roast beef, burger, chicken! They keep sayin they’re out of it. And ask me if I want any fries, beans, or anything. Unbelievably this!!! What the .......why they still open if they have no roast beef or burger or chicken. Smdh
They wouldn't make new chicken tenders for us. But said that they would make burgers. The burgers were really good though
Awful food. The roast beef and cheddar sandwich was so tough and the meat was so thick I almost choked on it. Should have went for the chicken. The burger I got wasn't great either. Not to mention I super expensive..
3 pièces wings for 10 bucks no side
Bad customer service and very very expensive.
Truck Driver. Never been to a Roy Rogers. Really wanted to try it, due to reviews, I am unwilling to spend $20 on fast food. And then furthermore be disappointed. Thanks but no thanks.Thank you to reviewers for the heads up.
Worst ever ..... the employee was so rude and not to mention the food has gotten expensive...... I won't stop ever again there food was cold and hard to enjoy
AWESOME chicken. Now I am hungry, I need to go to Roy Roger's.
Food was bad, workers were very rude, wait was very long. Price was very high. Got 2 burgers and a fry 29 dollars. Thought he was joking with me when he said 29 dollars. Never will go there again and suggest anyone reading this not go there
Very expensive chewy chicken. Even the employee said the place is ridiculous. I would NEVER recommend this place to anyone. Save yourself time and just throw your money in the trash outside instead.
The service was a bit sloppy initially. They misdelivered my order and I had to wait 20 minutes. The lady in her busy schedule, had the courtesy to get the food to our table and didnt charge us for it. She definitely deserves applause for the being so customer friendly.The chicken 8piece meal was served warm but tasted just okay.
I see a lot of bad reviews but I have been there three times and was very happy. We got roast beef sandwiches mashed potatoes with gravy and Cole slaw all three times and it was hot. Tender and very tastey.
It was expensive. Food was sitting under a heat lamp. The quality of the food itself was lousy. The only good thing about the food is that my three year old could have an endless amount of pickles from the condiment bar. I give it one star for the nice employees. They certainly cant help the quality or the way it is served.
Burger was bigger then expected, and taste pretty good. A little pricey but worth it!
35 dollars for 2 people seemed a bit too high for a Fast Good place . A group of 6 people behind us was in total shock when there bill came 128 dollars
Good fast food. Pricey!
Great if you wanna wait forever for them to make you a hamburger.
Extremely disappointed that I can get the tenders at the other location but this one its hit or miss if they feel like making them for thier customer the other Roy Roger's I stop at every single Sunday and spend $20.30 and I try to buy the same order here every tuesday but I'm constantly disappointed I guess I'll just stop coming here
Best chicken I've had years unbelievable absolute must-have if you're driving down the 90w Thruway
Lady at front counter basicly would not make my order ... told me there's none in the window s.o.l such great service lmao
Stopped at one on the through way at a service station. $12 for a burger and fries... no drink. Robbery! And then found several pieces of bone in the burger.
It was good food very expensive $$$ but what u expect at derive station chicken was cold but manager gladly gave me fresh order of chicken
Ive seen a lot of bad reviews but honestly theyre outdated. The prices I will say are a bit high but for the highway it isnt to bad. Its about the same prices as McDonald's on the highway. The staff over the last year have really improved in customer service and are more than happy to serve the customers. The food can be a bit cold or old sometimes but ask for something fresh and the whole staff will fix it in no time.
Everything was terrible!! Chicken old , cold and dry! Roast beef cold and very dry!! Hamburger old ,cold. We will never eat there again!!!!! First and last for our family!!!!! The breading was very hard too!!!very disappointed!!
Bad location. The chicken was not fresh and extremely salty. Employees were tired and slow.
Very bad service and food. Old food
Fast service, good food, clean facility. We had the roast beef sandwich and chicken thighs.
Way over priced
Dirty... Cold food...and when asked for fries he just looked at me like I asked him for a loan...got milk it was warm and curdeled
Thanks for the food poisoning! I'm on day three of feeling absolutely disgusting. Funny, I feel alot like how your food tastes. Cook your meat!
$13.00 for 3 chicken tenders, a scoop of reconstituted mashed potatoes with canned gravy and a drink? This is literally highway robbery.
$20 for 2 garbage build our own burgers and 1 order of fries! I enjoy fries when they're a little under done, but these were rediculous, and hardly warm. No flavor to them, and they certainly didn't come salted. Burger tastes like a cheap frozen burger I pulled out of my own freezer. Chicken tenders are edible I guess. It's a shame people waste their money here every day.
Old dried out nasty food. Lettuce was Brown!
Took 5 minutes just to place our order because they kept walking away. 3 lg fry one without salt, 2 Roast beef sandwich & 5 piece chicken. Used a salt crusted scooper on the unsalted frys. Dark hair girl was Skyping on a phone. 3 young light haired boys horseing around near the right side grill. A curly dirty blond was flirting with a truck driver. fry box is covered in dust inside and out and wasn't given a bag for our carry out😡
0 STARSI was literally on my last bite of my sausage, egg and cheese sandwich and I bit on something real hard. What was it? A 1 centimeter piece of plastic!HIDE YO KIDS HIDE YO WIFE!Don't eat here!!!!! How does that even happen?????
Very exspensive. Cost me $30 and I only ordered 2 meals. Food was good. The sitting area was dirty though.
Great place to have a grease soaked burger and hallow fries.
In a word,,, awful Cold burger , fries were ok but Luke warm and 19 bucks for one person , I would avoid, too many choices to have to eat junk like this
Food was cold and chicken was chewy. Super expensive and workers were rude
Expensive food.. Staff aren't very good at taking orders.... Food tastes great though with nice combo of condiments!
Over priced food ($10 for a cheeseburger) and terrible service, when I asked about the fries employees ignored me and the kid cashing me out didn’t even look up from his phone
Covid-19 "NY Pause" is still in effect. Stopped to get some lunch, very limited menu available. Ok, wanted some type of combo, nope the few items they have are individually sold right now. Glanced to the menu at the sandwich I wanted, 9.99, large fries, 5.99, I walked away. I'm gonna assume a large drink was probably 3-4 dollars at least. You're talking 22 bucks or so after tax for a fast food meal. 🤣🤣🤣🙄I'm a truck driver living in NY and travel the Thruway constantly. I'll never stop and purchase anything on the Thruway again out of principal. I'm done paying the inflated prices for everything because you're on the Thruway.
Burger was ok but the fries left a lot to be desired
I've stop here multiple times giving them benefit of doubt and food is never fresh. If you order tenders or get a cheese burger 9/10 times its stale
My first time eating at a roy Rogers. Wow good chicken
Horrible customer service...claimed to have "run out" of chicken, a signature menu line up. Hopefully they'll find some soon...checkout by "manager"...kept customers waiting for over 5 minutes...awful
One of the best chicken sandwiches you'll ever have!
Service plaza prices service good... just too damn high
If you like cold food this is the place for you. Avoid at all costs
It is typical mass produced fast food. The fish option doesnt feel too unhealthy. The fries were pretty tasty. These establushments seem to employ young people with little to no managerial supervision. There were a couple people there who were actually trying, but no one wants to hear employees calling loudly to one another and complaining about the work hours or other employees while we are eating.
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